Housing advocacy and support
We offer a range of healthy housing services to help households in the Wellington region live in warm, dry, safe homes.
Whether you’re a homeowner, renter, or living in temporary accommodation, our healthy homes team can help you and your whānau to live in a whare that supports your wellbeing.
We offer free in-home services for people living with low-income; from advice and advocacy to free items. Our focus is to give you a hand-up to improve your wellbeing, with home assessments, education, and advocacy.
Our programmes
Tiaki Mahana
Energy saving advice
Well Homes
Child-related housing needs
Wellington Curtain Bank
Free curtains and tracks
Energy Wellbeing
For Toast Electric customers
Tiaki Mahana
Our Tiaki Mahana programme is for anyone living in energy hardship (unable to afford enough energy for your wellbeing). An advisor will come to your home and give you practical advice to make your home more energy efficient, warmer, and drier.
How we can help:
• Listen to your concerns
• Advise on energy usage and efficiency
• Give free items like lightbulbs and draught stopping
• Build an action plan
• Help you speak to your landlord/housing provider
Who is eligible?
Anyone in energy hardship is eligible for a visit. If you pay your own power bill (e.g. not in a rental with a fixed utilities price), you can fill in the form below for a referral.
Well Homes
Delivered with Tū Kotahi Māori Asthma Trust, Well Homes is a free service supporting whānau with child-related housing needs.
How we can help:
• Give tips and advice for keeping your home warm and dry
• Advise on energy usage and efficiency
• Give free items like mould cleaning kits, bedding, curtains
• Check your insulation, heating, and curtains
• Referrals for minor repairs, MSD, Kāinga Ora, other services
Who is eligible?
Well Homes may be able to help you if you are:
• Living in the Greater Wellington region,
• Living with low income, or are eligible for a Community Services Card,
• Have children living or staying in the home,
• And are experiencing a housing-related health issue
Frequently asked questions
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Contact us
If you, or somebody you know, would like free in-home support, fill in the form below:
Phone 04 830 7650 or email wellhomes@sustaintrust.org.nz
We offer in-home support for households living with low-income and can connect you with:
✓ Wellington Curtain Bank for free curtains, delivered to your door.
✓ Well Homes support for child-related housing needs, including safe sleeping
✓ Energy saving advice from our team of helpful assessors
✓ Housing advocacy including support letters to agencies and landlords
✓ Free products like low-energy light bulbs and draught stopping
✓ Discounts on heat pumps and insulation for qualifying households
Our Healthy Homes team supports anyone living with low-income in all types of housing, including homeowners, renters and people in temporary accommodation.
Phone 04 830 7650 or email wellhomes@sustaintrust.org.nz
Housing advocacy and support
We offer a range of healthy housing services to help households in the Wellington region live in warm, dry, safe homes.
Contact us if you, or someone you know, would like free in-home support:
Advice for Rentals
Does your rental property meet the Healthy Homes Standards?
Subsidies
Warming up your home has never been easier with subsidies on offer.