Healthy housing support

We offer a range of healthy housing services to help people in the Wellington region live in warm, dry, healthy homes.

Whether you’re a homeowner, renter, or living in temporary accommodation, our healthy homes team can help you and your whānau to live in a whare that supports your wellbeing.

We offer free in-home services for people living with low-income. Our focus is to give you a hand-up to improve your wellbeing and cut down your energy costs, with home assessments, advice and advocacy.

Contact us

Our programmes

Tiaki Mahana

Energy saving advice

Well Homes

Child-related housing needs

Wellington Curtain Bank

Free curtains and tracks

Energy Wellbeing

For Toast Electric customers

Tiaki Mahana

Our Tiaki Mahana programme is for anyone living in energy hardship—which means you might be finding yourself unable to afford enough energy for your wellbeing or to keep your house adequately warm. An advisor will come to your home and give you practical advice to make your home more energy efficient, warmer, and drier.

How we can help:

• Listen to your concerns

• Advise on energy usage and efficiency

• Give free items like lightbulbs and draught stopping

• Build an action plan

• Help you speak to your landlord/housing provider

Who is eligible?

Anyone in energy hardship is eligible for a visit. If you pay your own power bill (e.g. not in a rental with a fixed utilities price), you can fill in the form below for a referral.

Well Homes

Delivered with Tū Kotahi Māori Asthma Trust, Well Homes is a free service supporting whānau with child-related housing needs.

How we can help:

• Give tips and advice for keeping your home warm and dry

• Advise on energy usage and efficiency

• Give free items like mould cleaning kits, bedding, curtains

• Check your insulation, heating, and curtains

• Referrals for minor repairs, MSD, Kāinga Ora, other services

Who is eligible?

Well Homes may be able to help you if you are:

• Living in the Greater Wellington region,

• Living with low-income, or eligible for a Community Services Card,

• Have children living or staying in the home,

• And are experiencing a housing-related health issue

Frequently asked questions

  • The Healthy Homes Initiative is a nationwide Te Whatu Ora initiative aiming to create warmer, drier, healthier homes for children.  

  • We work with organisations such as Tū Kotahi Māori Asthma Trust to provide our services across the region.

  • Our assessors are all qualified Home Performance Advisors. This means they’re trained to provide independent, whole-house assessments to make residential properties warmer, drier, healthier, and more energy-efficient. We think they’re all pretty friendly too!

  • Nothing! There is absolutely no cost for our services. The assessment is free, non-judgemental, and confidential. It’s not an inspection, so you don’t need to prepare anything or feel worried. We’re here to work with you to improve the health of your home and your whānau. All we may ask is that you contain any dogs.

  • Our services are available for people in all living situations. Owner, renting, social housing, temporary accommodation, we can help.

  • If you're not sure if you meet the criteria, apply anyway. We’ll be in touch to work through how we might be able to help you.

Contact us

If you, or somebody you know, would like free in-home support, fill in this form:

Pātai?

Phone 04 830 7650 or email wellhomes@sustaintrust.org.nz

  • "Thank you for your mahi and support, for hearing me and coming back to have another look... it's because of you and your work that people and whānau like mine are able be heard and helped".

  • "The bathroom is still looking amazing, and the leak through the wall has stopped. The wall and floor are now dry, warm, and secure. I can't thank you and the Sustainability Trust enough for all your help."

  • "The home assessment was SO helpful! Vishal was incredibly helpful and super professional! So many helpful things we discussed, some really vital things he pointed out about our home I didn't know before."