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Heat pump subsidy now available!

July 10, 2019

Heat pump subsidies now available!

As of July 1st, low income homeowners are eligible for a heat pump subsidy of two thirds off the cost for the main living space, up to a maximum of $2500. Interested? Fill out the form and we'll come back to you as soon as we can.

We have been a provider of insulation subsidy in Wellington for many years, and are proud to have helped thousands of families who may have struggled through a cold winter without the funding.

However we are often asked by those same families if we can provide a heat pump subsidy, which hasn't been possible... until now!

We are delighted to announce that as a partner of the Warmer Kiwi Homes programme, we are able to offer a heat pump subsidy of up to $2500 around the Wellington region!

For many families around New Zealand, the arrival of winter means dragging inefficient, expensive-to-run portable heaters out of the cupboard. This heat pump subsidy will mean that for families who are most in need, this no longer has to happen.

Who is eligible for the heat pump subsidy?

The criteria to be able to access this funding is as follows:


I think I'm eligible! What next?

Great! The next step is for you to get in touch with our Customer Services team, who can help guide you through the next steps in the process of confirming your eligibility for the funding. To do this, either fill out this form, email us on subsidies@sustaintrust.org.nz or call us on 0508 78 78 24.

Once this is completed and you have been found to be eligible, if you're in the Wellington region one of our home energy experts will need to visit your property to ensure we quote for the appropriate size and location of your new heat pump. 

After payment is confirmed, we will then arrange a suitable time for the installation, which can vary dependent on time of year. Winter is our busiest time of year (so wait times can be several weeks) whereas spring or autumn can be within a few days of payment.

Why a heat pump?

Although wood burners and pellet burners are available for the subsidy, we will only be installing heat pumps for our customers under this programme.

Heat pumps are the most efficient way to use electricity to heat your home, and are often better suited for properties in urban areas.

Do you have alternative payment options?

We're aware that for many, a heat pump installation is still a significant expense, even with 67% subsidy. That's why we offer our 0% interest payment plan to our customers, with payments spread out over 6 - 12 months. Find out more about our financing options here.

If you have any questions about the above, please don't hesitate to email us on customerservice@sustaintrust.org.nz or call us on 0508 78 78 24.

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